The SANA Metropolitan Hotel is located near the heart of the city, providing walking-distance access to the Praca de Espanha area of the city. The Calouste Gulbenkian Museum and the Corte Ingles Department Store are within a short distance. The center of the city is very close, with a great deal of dining and shopping available. The SANA Metropolitan Hotel is about 10 minutes away from the city's airport by private car or taxi.

The rooms at the SANA Metropolitan Hotel contain conveniences and amenities including air-conditioning, cable television service, in-room safes, minibars and telephones. There are private baths in the rooms which are provided with hairdryers. There are both suites and standard rooms among the hotel's over 300 guest units.

The SANA Metropolitan Hotel contains amenities such as a lobby bar, parking for private vehicles, a restaurant and conference facilities. There is one floor of the hotel which is entirely non-smoking. There is wireless Internet access provided for guests in the public areas of the hotel.